Last updated: January 24, 2026
At Ember, we understand that the information you share with us is deeply personal. We are committed to protecting your privacy and handling your data with the utmost care and security. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, application, and services (collectively, the "Services").
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
When you create an account, we collect your email address and display name. We use this information to identify you, provide our Services, and communicate with you about your account.
You may choose to provide additional profile information such as a profile photo, relationship status, and other details. This information helps personalize your experience and is visible according to your privacy settings.
Our Services include quizzes about intimacy, relationships, and personal preferences. This may include sensitive information about your sexual preferences, desires, and relationship dynamics. We collect this information to provide compatibility insights and personalized recommendations. You have full control over which responses are shared with your partner.
When you use our AI chat features, we store your conversation history to provide continuity and improve our Services. These conversations may contain personal information you choose to share.
We automatically collect information about how you interact with our Services, including pages visited, features used, time spent, and device information. This helps us improve our Services and troubleshoot issues.
If you subscribe to Premium, payment processing is handled by Stripe. We do not store your full credit card number. We only receive limited information such as the last four digits of your card, card type, and billing address for record-keeping purposes.
We use your information to:
We do not use your personal quiz responses or chat content for advertising purposes.
Ember collects sensitive personal information related to your intimate preferences, sexual interests, and relationship dynamics. We treat this information with the highest level of care:
By using our Services and providing this information, you explicitly consent to its collection and processing as described in this policy.
Ember allows you to connect with a partner and share compatibility information. You have granular control over what is shared:
We recommend reviewing your privacy settings regularly to ensure they reflect your preferences.
We do not sell your personal information. We may share your information in the following limited circumstances:
We work with trusted third-party service providers who assist us in operating our Services, including:
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If Ember is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
Anonymized and aggregated data that cannot be used to identify you may be retained indefinitely for research and analytics purposes.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We implement appropriate technical and organizational measures to protect your personal information, including:
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
We use cookies and similar technologies to:
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.
Our Services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it immediately. If you believe a minor has provided us with personal information, please contact us at [email protected].
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure it remains protected in accordance with this Privacy Policy and applicable law.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]